Loyalty abuse & login fraud
Credential stuffing hijacks accounts to steal loyalty points; fake accounts abuse one-time promotions.
TRAVEL & HOSPITALITY
Stop bots from booking out your rooms before your real guests can
Automated attacks in travel are up 239%, hoarding inventory and draining loyalty points. Kasada stopped this cold for Hyatt Hotels, locking out malicious automation, without a single CAPTCHA.
Trusted across travel & hospitality
Rate search, booking, and loyalty are where travel automation concentrates
Automated activity here rarely looks like an obvious attack. It moves like a real guest, until the numbers stop matching real demand.
Rate scraping & fake reservations
Resale sites scrape pricing, while bots hold bookings then cancel, locking out real guests.
Infrastructure growth & support demand
Traffic looks routine until it shows up as infrastructure cost and support tickets tied to fraud.
239% increase
Automated bot attacks in travel and hospitality rose 239% in a single year.
One booking can look real. The pattern gives it away
A single booking or login can look exactly like a real guest. The signal is the pattern: the same device moving through rate search, booking, login, and loyalty. Kasada blends Bot Defense with Account Intelligence to stop rate scraping, fake reservations, and loyalty abuse before they reach your reservation system.
The proof, in numbers
239%
increase in automated bot attacks on travel & hospitality in a single year. Source: 2023 LexisNexis, as cited on Kasada's Travel & Hospitality industry page (kasada.io).
6%
of revenue lost to price and content scraping, for over half of companies surveyed. Source: Kasada's Travel & Hospitality industry page (kasada.io).
Customer stories
What customers say
VP & Chief Information Security OfficerHyatt Hotels
The ROI from Kasada was evident and nearly immediate at both the human and machine levels. Here's an easy way to look at ROI: an attacker gaining access to a single guest account would be unacceptable to us. The first time Kasada prevented an account takeover event, we saw value.
VP & Chief Information Security OfficerHyatt Hotels
The ROI from Kasada was evident and nearly immediate at both the human and machine levels. Here's an easy way to look at ROI: an attacker gaining access to a single guest account would be unacceptable to us. The first time Kasada prevented an account takeover event, we saw value.
How it works
How Kasada protects your booking flow
Verify
Every booking, login, and payment request is checked against real-device signals in real time.
Connect the dots
Device and account signals are linked across rate search, booking, and loyalty, exposing fake-reservation rings.
Protect the guest experience
Real guests book without friction; infrastructure spend reflects real demand, not bot load.
