At Hyatt we care deeply about what we’re delivering to our guests. It’s at the core of our purpose. That positive experience has to start from the very first contact, and for most people, Hyatt’s digital platforms are the first touchpoint. Companies that pride themselves on customer experience have to be looking for the best technical solutions on the market — and that is what we found in Kasada.
Director, Product Management, In-Stay Portfolio and World of Hyatt App, Hyatt