


“Kasada’s customers describe the product as something that just works, highlighting the frictionless technology and the team’s deep technical expertise.”
— The Forrester Wave™: Bot And Agent Trust Management Software, Q2 2026
KEY TAKEAWAYS
What you’ll find in the report
Organizations have moved past whether traffic is human or a bot. They’re now deciding if an interaction is legitimate, abusive, or acting on behalf of someone else.
Forrester’s latest evaluation examines how top vendors help organizations navigate this shift, including:
- The evolution from Bot Management to Bot & Agent Trust Management
- How vendors support trust decisions across bots, fraud, and AI agents
- How providers stack up across strategy and current offerings
- How customers rated their experience with each solution
With one of the highest scores in the strategy category in the evaluation, Kasada also received the highest scores possible in the innovation, roadmap, Al agent trust management, account trust and protection, and bot and agent detection explainability criteria.
Kasada’s customers describe the product as something that just works, highlighting the frictionless technology and the team’s deep technical expertise.
WHAT THIS MEANS FOR YOUR TEAM
When protection works, everything downstream gets better.
Real users never see friction.
Kasada stops bots invisibly, without challenges or false positives blocking legitimate customers. Your users get a clean experience. Attackers hit a wall they can't see.
One person manages what used to take three.
Kasada handles detection and response so your team doesn't have to. 40% security team productivity improvement. 50% less vendor management effort. The ongoing maintenance is updating the SDK once or twice a year.
It just works — and keeps working.
Attackers evolve. Kasada's threat research team evolves faster. The system adapts without you tuning it, so the protection you deploy on day one is stronger on day 365.
You finally know what's real.
When bots are removed from your traffic, everything downstream gets cleaner — conversion data, fraud signals, infrastructure costs, and the decisions your business makes from all of it.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here .



