Organizations have moved past whether traffic is human or a bot. They’re now deciding if an interaction is legitimate, abusive, or acting on behalf of someone else.
Forrester has just published The Forrester Wave™: Bot and Agent Trust Management Software, Q2 2026, an independent evaluation of 8 vendors in the Bot and Agent Trust market. Kasada was named a Leader and received one of the highest scores in the Strategy category in this Wave, and above-average customer feedback.
We believe this recognition reflects a market shift that has always been central to Kasada’s philosophy: stopping attacks starts with understanding who, or what, is behind every request.
When attackers can manipulate the data organizations rely on, security, fraud, and business decisions become less reliable. That’s why we’ve spent years protecting the integrity of those signals while delivering protection without CAPTCHAs or operational burden.
One platform for bots, fraud, and AI agents
Sophisticated attacks rarely fit neatly into a single category. Bot operators, fraud networks, and AI-driven automation often reuse the same infrastructure, identities, and techniques. Kasada brings these signals together through a shared foundation of device, identity, behavioral, and threat intelligence, giving organizations a more complete view of what’s interacting with their business.
We believe this approach is reflected in Forrester’s evaluation, where Kasada received the highest possible scores in the criteria of Account & Trust Protection, AI Agent Trust Management, Transaction Assurance & Protection, Attack & User Analytics, Bot & Agent Detection Explainability, and Customizable Reports & Dashboards.
Building for where the market is heading
Expanding on the same foundation that powers Kasada Bot Defense, Account Intelligence and AI Agent Trust help organizations address two growing challenges: human-driven fraud and AI agent governance.
- Kasada Account Intelligence – Many of today’s most damaging fraud attacks involve repeat actors operating across accounts, devices, and sessions. Account Intelligence helps organizations identify coordinated abuse, fake account creation, account takeover, promo abuse, and other forms of human-driven fraud across signup, login, and checkout. By combining trusted device telemetry, identity signals, and behavioral intelligence, organizations can make earlier fraud decisions with greater precision and less friction.
- Kasada AI Agent Trust – AI Agent Trust helps organizations verify agent identity, apply trust-based controls, and safely enable beneficial automation. By distinguishing legitimate agents from impersonation and abuse, organizations can confidently manage AI-driven traffic at scale.
Customer recognition matters
Recognition from analysts is valuable. Recognition from customers is even harder to earn, which is why we’re proud Kasada was one of two vendors in the evaluation to receive above-average customer feedback.
According to Forrester, customers describe Kasada’s product as: “Something that just works.”
For us, that feedback is especially meaningful. Our goal has never been to give customers another system to tune, another set of rules to manage, or another dashboard to monitor.
The business impact
That customer feedback is reinforced by a recent commissioned Total Economic Impact™ (TEI) study conducted by Forrester Consulting. The study found that a composite organization representative of interviewed customers with experience using Kasada achieved:
- 200% ROI
- Payback in less than six months
- Reduced fraud losses
- Improved operational efficiency
- Cleaner business data for decision-making
One customer noted that Kasada helped them better understand their “True conversion rates of actual people.”
Looking ahead
Categories evolve. Attackers adapt. Customer expectations rise. Through it all, our focus remains the same: helping organizations solve real-world abuse challenges with solutions that are effective, easy to operate, and built to last.
We’re proud that Forrester recognized Kasada as a Leader in this evolving market, and we’re even more excited to help define what’s next.
Check out the full report here: The Forrester Wave™: Bot and Agent Trust Management Software, Q2 2026
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here.
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